Terms of Service

Welcome to our skincare consultation and appointment booking platform. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before booking an appointment or purchasing any product.

1. Acceptance of Terms

By using our platform, you confirm that you are at least 18 years old or have legal parental/guardian consent. You agree to follow all terms, policies, and guidelines provided on this website.

2. Service Nature & Disclaimer

We provide online skincare consultations and treatment recommendations based on the information you share. Our guidance is not a medical diagnosis. For severe skin conditions, we recommend consulting a licensed dermatologist or medical professional.

3. Appointment Booking

• All consultations must be booked through our official website.
• Accurate information must be provided at the time of booking.
• Consultation fees are non-refundable as stated in our Refund Policy.
• Rescheduling must be done at least 24 hours before the appointment.

4. User Responsibilities

You agree to:

• Share complete, truthful, and accurate skincare information.
• Not misuse, copy, or distribute our consultation content or treatment plans.
• Use the service for personal purposes only, not for commercial or competitive use.

5. Payment Terms

• All payments must be completed at the time of booking.
• We use secure payment gateways provided by Shopify; we do not store your card details.
• Prices may change without prior notice.

6. Results & Expectations

Skincare results vary from person to person based on lifestyle, skin type, and adherence to recommendations. We do not guarantee specific outcomes or timelines.

7. Prohibited Activities

You agree not to engage in activities such as:

• Using the platform for fraudulent or harmful purposes.
• Interfering with website functionality or security.
• Sharing abusive, offensive, or harmful content.
• Copying, redistributing, or reselling our content.

8. Intellectual Property

All content on this website — including images, text, consultation notes, skincare plans, and designs — is our intellectual property. You may not copy, modify, reproduce, or distribute any content without written permission.

9. Limitation of Liability

We are not responsible for:

• Adverse reactions to products or routines recommended (as skin responses differ).
• Technical issues caused by the user's device or internet connection.
• Delays, interruptions, or data loss due to external factors.

To the fullest extent permitted by law, our liability is limited to the amount paid for the consultation or service.

10. Third-Party Services

We may link to or use third-party tools, apps, or payment gateways. We are not responsible for their policies, errors, or service performance. Users should review their terms separately.

11. Termination of Services

We may restrict or terminate your access to the platform if you violate these Terms or engage in misuse, fraud, or abusive behavior.

12. Updates to Terms

We may update these Terms of Service periodically. Changes will be posted on this page. Continued use of our services means you accept the updated terms.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: support@[yourstore].com
Phone: [Your contact number]